Strengthening Relationships & Supporting Recovery

🌱 April Training Corner

April’s learning focus invites us to look more closely at the relationships that shape our daily work — with colleagues, teams, and the individuals we support. Strong workplace relationships create psychological safety, improve communication, and help us respond thoughtfully during moments of stress or disagreement. This month also highlights strength-based recovery planning through Wellness Recovery Action Plans (WRAP), emphasizing partnership, self-determination, and practical tools that empower individuals to identify what keeps them well. Together, these trainings support a shared goal: building connection, fostering resilience, and supporting recovery through collaboration.

📅 Upcoming Trainings & Learning Opportunities

🟦 Navigating Relationships at Work
‍ ‍ (Presented by eni/Bree Health's Coach, Enza West)
📅 April 1, 2026 | 12:00–1:00 pm

Explore practical strategies for managing workplace dynamics, strengthening communication, and navigating challenging interactions with professionalism and empathy. Participants will learn approaches to setting boundaries, addressing misunderstandings, and maintaining respectful collaboration across teams.

📌 Registration is easy — just accept the Outlook invitation sent to All Staff.

🟩 Wellness Recovery Action Plan (WRAP®)
‍ ‍(Presented by Enrica Paladino, Alliance for Rights and Recovery)
📅 April 30, 2026 | 10:00–11:30 am (Zoom)

Learn how WRAP® supports individuals in identifying personal strengths, wellness tools, triggers, and early warning signs to create individualized recovery plans. This evidence-based approach promotes hope, self-advocacy, and shared decision-making while helping staff partner with clients in meaningful, person-centered ways.

📌 Registration for the above program: Contact Christine Staheli

📌 Mandatory Compliance Trainings

Q1 Compliance Trainings were due March 31, 2026

If you have outstanding trainings, please complete them as soon as possible:

• Applying HIPAA Regulations in Behavioral Health Care

• Sexual Harassment: NY Mandated Training

• Basics of Corporate Compliance

✅ Q2 Compliance Trainings are now available and due June 30, 2026.

💡 Tip: Check your Relias dashboard regularly to stay on track.
Questions or access issues? Contact Christine Staheli at cstaheli@easthouse.org

💡 Learn • Apply • Reflect

LEARN
Healthy workplace relationships and recovery-oriented care share a common foundation: listening for strengths rather than focusing only on problems. WRAP reminds us that individuals are experts in their own wellness, just as teams function best when all voices are respected.

APPLY
This month, try one relationship-building practice:

• Ask a clarifying question before responding in a difficult conversation, or

• When supporting a client, identify one existing strength or wellness tool before discussing challenges.

REFLECT
Consider:

• How do my communication habits influence trust with coworkers or clients?

• When do I shift into “fixing mode,” and how can I move toward partnership instead?

⏱ Micro-Learning Moment

The 3-Step Pause for Stronger Connections

When tension rises — with a coworker or a client — try this quick reset:

1️⃣ Pause – Take one breath before responding.
2️⃣ Name the Need – What might this person be trying to communicate beneath the words?
3️⃣ Respond with Curiosity – Lead with a question instead of a conclusion.

Small pauses often prevent escalation and create space for collaboration — a core principle in both effective teamwork and WRAP-based support planning.