Monthly Giving is really easy! Here are some of the most commonly-asked questions about how the program works.

Q: Once I’ve made an online gift, how can I make changes to my account?

A: It is very easy! Just call us at 585-238-4800 or email development@easthouse.org. If we receive your change prior to the month’s processing date, we can make the change effective for that month. If not, it will be active the following month.

Q: When will my credit card first be charged?

A: Monthly charges occur once per month. Your first online gift will be charged to your card on the date your transaction is made. All subsequent charges will within the parameters you set when making the gift.

Q: Will I receive verification of my donations for tax purposes?

A: All monthly donors receive an annual statement reflecting the prior year’s total contributions. The statement is usually mailed at the end of January.

Q: What if I need to stop giving? May I stop whenever I want?

A: Of course! Please call 585-238-4800 and ask for the Development Department. Your cancellation will take place the same month, or following month, depending on when we receive your call.